Fine dining · Bavaria
Restaurant Waldblick
80% fewer phone calls – within 2 weeks
− 80 %
Phone calls
Phone reservation calls per week
4 %
No-show rate
Previously 15% – thanks to automatic reminders
3 hrs/day
Staff time
Working time saved every day through automation
94 %
Online bookings
Of all reservations now come in online
The starting point
Restaurant Waldblick, with 120 seats, received up to 80 phone calls a day for reservations. One full-time employee was effectively doing nothing but answering the phone. Double bookings still happened – and no-shows exceeded 15%.
The solution
simplifygastro was set up in a single afternoon. The interactive floor plan with all rooms and tables was ready in 2 hours. The booking page was embedded on the restaurant's website and Google My Business. Automatic reminder emails were activated.
Features used
- Table reservations
- Automated emails
- Reminder system
- Analytics
“I never thought it would be this easy. Set up in one afternoon, and the first online bookings came in the very next day. The team can finally take care of the guests instead of the phone.”
Stefan H.
Owner, Restaurant Waldblick
